William Shaw and his younger brother, Jerome Shaw, invested $13 and founded Volt in 1950 as a technical publications company, eventually providing key contributions to the Atlas and Mercury space programs. The Shaw's sought a name that would suggest the image of ''potential'' and ''high energy,'' hence the name ''Volt''. To indicate leading-edge technology in many disciplines ''Information Sciences'' later was added to the name.
The company then moved into the employment market to assist with staffing requirements identified within a growing list of clients. Acquisition of Autologic in 1971 enabled Volt to aggressively step into the field of telephone directory publishing.
Volt's growth in providing technical services and professionals to telephone companies provided a strong base upon which to launch the Company's telecommunications services division in 1976, delivering a full range of engineering, construction and installation services. Additional growth and acquisitions have expanded
Volt Information Sciences reach throughout the world in areas such as staffing, consulting and technology.
VoltDelta Business Unit Heritage
In 1980 Volt acquired Delta Resources Inc., a subsidiary of Itel Corp. It formed Volt Delta Resources Inc., which pioneered computer-generated directory assistance systems and voice enhancement features. In the same year Maintech was acquired to deliver hardware maintenance, network operations center services and technology refresh services to leading organizations around the world.
Components of Nortel’s directory and operator services (DOS) business unit were acquired by VoltDelta for the Directory Assistance business unit in 2004. Significant voice recognition and directory assistance resources joined the VoltDelta family as part of this transaction, including an office in Montreal, Canada with experts in the field of voice recognition.
In 2006 Varetis GmbH was added to the VoltDelta family of organizations with innovative database and automation solutions for the operator services market. As the VoltDelta International business unit, this group added presence in Germany, the U.K and Singapore with Contact Center On Demand (CCOD) and SMS messaging.
VoltDelta initially established DataServ in 2002 as a separate division to target non-telco enterprise customers for database management and information service solutions. These Volt capabilities had been well established in the telecommunications market. In 2007 VoltDelta acquired LSSi Corp., a provider of accurate, telephony-sourced national databases of telephone listing with expertise in managing high-volume daily updates to very large directory databases. VoltDelta then merged LSSi with DataServ to create LSSiDATA.
In 2008 VoltDelta created the OnDemand Solutions business unit to leverage extensive agent enabling and voice recognition technology for enterprises in North America. VoltDelta OnDemand provides hosted Contact Center on Demand (CCOD) and voice self-service solutions within a hosted model.