Ad-Pays DA
Service providers are deploying more advertising-supported services that are free to callers as a competitive alternative to the traditional “pay per call” directory assistance business model. Advertiser Pays DA revolutionizes directory assistance by offering callers a free or lower cost alternative. Callers who choose these free services typically listen to short advertisements in return for receiving the requested DA information at no charge.
VoltDelta has a fully-featured, tightly integrated platform that supports such ad-based services in any call center context, including Directory Assistance without sacrificing quality and speed of service. VoltDelta’s platform components can be combined to create a unique, competitive solution with your specific requirements for service characteristics such as:
- All caller and advertiser interfaces are fully branded
- Monetization of DA, EDA and other call center calls to turn cost centers into profit centers
- Local vs. regional vs. national service coverage
- Choices of in-call and post-call advertisements and delivery options
- Professional services team to manage audio ad creation and recording, ad quality screening, and campaign provisioning
- Full voice automation … to full operator service … to a mix of voice automation with tightly integrated operator back-up
- Detailed statistics collection for billing, sales support, service monitoring, and other analyses