InterceptExpress
InterceptExpressSM – is a complete package of Intercept Line services, including the database, voice automation and operator workstation application. InterceptExpress will inform your callers of changed telephone numbers and can even generate new revenue for you:
- Custom Intercept Announcement – record personalized audio referral announcements to provide more information such as business hours, a new location, or announcements in multiple languages
- Multiple Entry – create profiles to handle Intercept calls based on time-of-day and day-of-week
- Intercept Call Completion – automatic forward to referral number
- Telecommunications Device for the Deaf (TDD)
- Multi-Lingual Announcements
- SMS Intercept Delivery
- Advertisements – audio ads played before call completion or number announcement
- Available in both TDM and VoIP environments