Hosted DA

Today's DA and information services market is rapidly evolving which requires infrastructure that needs replacement or, at least, augmentation, in order to support modern technologies and revenue-generating services required to compete. The best way to offer the most modern, flexible and competitive DA services is to utilize VoltDelta’s full suite of hosted services.

These include:

• Carrier-grade reliability, including geographically redundant equipment and networking sites, access to a broad range of professional services experts, and 24x365 pro-active monitoring by our state-of-the-art Network Operations Center
• Multi-tenant features maintain full privacy of data and services
• Retain control of key items such as defining operator queues and scheduling reports
• Personalize and customize services for your wholesale, business and consumer customers
• Multi-language services
• Choose all or a subset of the full range of DA & OS services:
  • ConnectExpress^SM switching and advanced operator/resource call routing
  • Ad-Pays DA^SM
  • SpeechExpress^SM voice automation and alternate delivery
  • DirectoryExpress^SM directory assistance
  • iExpress^SM enhanced directory assistance information solutions
  • InterceptExpress^SM
  • TollExpress^SM and Service Selection & Billing toll and assist operator services
  • FreedomStation™ and MWS™ multi-function operator workstations
  • HomeExpress^SM - work at home agent solutions