Speech Automation
The most natural way for people to get information, check a status or place an order is through verbal communication. VoltDelta Hosted Solutions Speech Automation enables contact centers of all sizes to leverage the most effective way for callers to perform common functions with the highest level of customer satisfaction and with no representative at all.
VoltDelta revolutionized the Directory Assistance market by implementing speech automation that cut costs and increased caller satisfaction and now that same technology is available to any contact center.
- The largest set of grammers available anywhere to build effective applications
- System has already automated 3 billion inbound calls
- Integrates with all of the VoltDelta Hosted Solutions infrastructure
- Ties in with customer's backend system and database
- Professional services and development to build and maintain the best speech application for your business
Examples:
- Customer inquiries: order status, account balance, store locators, etc.
- Order placement: catalog ordering, reservations, service initiation, pharmacy order renewals
Find out how VoltDelta Hosted Solutions can help you by Contacting Us
For information about our Speech Automation IVR
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