Solutions
VoltDelta International provides a complete range of directory assistance and customer
contact solutions for telecommunication providers and enterprises in markets outside
of North America. A wide range of services are hosted by VoltDelta International
including automated speech applications, Internet portals, ACD infrastructure, VoIP
telephony, data hubbing and directory assistance platforms over a variety of media.
Primary Solutions are
Directory Assistance – A portfolio of solutions for Directory
Assistance and Yellow Pages, offering the directory information services industry
the broadest set of innovative and flexible solutions available from a single source
today.
Contact Centre- A market-leading portfolio of solutions is offered to
Contact Centre organisations, carriers and providers of directory services. It supports
intelligent call routing, billing and CDR generation, next generation networks,
IVR and enhanced media and call processing.
Hosted Services - Provides a range integrated products on a hosted
basis including speech applications and contact centre services. These are designed
to support any organisation seeking to implement self service solutions for contact
centres with speech and SMS, as well as those requiring a comprehensive hosted contact
centre. These hosted services are also available in North America - Delta On-Call
(Contact Center OnDemand) and DeltaDialog (Voice Self-Service).
Click here to visit the VoltDelta International
website.
