VoltDelta Operator Services

VoltDelta® Directory Assistance is the market leader in providing products and services essential for delivering Directory Assistance (DA) in North America and throughout the world. A range of solutions and data services consisting of hosted and managed call distribution, operator workstation software, listing databases and enhanced applications are deployed at virtually every major DA service provider in North America.

• 2.4 billion calls handled with speech recognition and operator services per year
• 2 billion SMS messages delivered per year
• Tens of thousands operator seats deployed
• National Directory Assistance database accuracy independently audited at 99.75%
• Consistent 99.999% carrier-grade reliability