DeltaCast Outbound Calling

Reach virtually any number of customers, prospects, association members or employees with DeltaCast Outbound Calling. An automated outbound call to a predefined list of targets quickly delivers an audio message that is either professionally recorded or instantly created over the telephone.  Key features and benefits include:

• Web-based Interface – Administrators within minutes can easily create an audio message and distribution list via a web-based interface.  Easy to use menus allow administrators to compose an audio message, define a distribution list, schedule delivery and track results.
• Voice Message Flexibility – Audio files in .wav format are supported within the DeltaCast web interface. Menus make it easy to load new audio files or reuse content from a previous campaign. A studio tool incorporated within the interface enables .wav file editing. Audio messages can also be recorded over the telephone with secure access for extremely rapid message dissemination from any location.
• List Management – Call, SMS and email lists are uploaded via menus that identify the file and confirm successful transfer. Numbers can also be added manually with intelligence built-in to resolve dashes and parenthesis. Names and descriptions customized by the administrator aid ongoing management and performance tracking. A  web-page provides contacts with an ability to remove themselves from future contact.
• Reporting – Web-based reporting pages display real-time results of current campaigns as well as completed efforts. Details include number of tries to reach the number, Number of busy results, answering machine, fax, no answers, and unavailable. Global campaign statistics provide call start and end time and other detail that can be automatically emailed to a pre-defined list upon completion.

Contact Us to learn more